top of page

PRIVACY POLICY

Privacy Policy and Your Privacy Rights

​

Last Updated: October 31, 2025

​

This Privacy Policy applies to the information RENEGADE ENTERTAINMENT INC. and its subsidiaries and affiliates (collectively, “Renegade Entertainment,” “we,” “our,” or “us”) collect through our websites, mobile-optimized websites, mobile applications, digital services, on-site facilities, and other interactive services we provide at renegadeentertainment.ca and related domains (collectively, the “Sites”), along with all associated content, functionalities, and advertising (collectively, the “Services”).

This Privacy Policy governs the Services regardless of how you access them.

​

1. Personal Information We Collect and How We Collect It

 

“Personal Information” means data that can identify an individual, alone or in combination with other information. The type of information we collect depends on how you interact with our Services.

​

1.1 Information You Provide

We collect information you provide directly to us, such as:

  • Name, email address, postal address, phone number, and date of birth;

  • Account credentials (username, password);

  • Payment and billing details when making purchases;

  • Information you share during bookings, contests, surveys, or events;

  • Preferences or communications submitted via forms or customer service tools;

  • Social media profile information when connecting via Facebook, Google, or other networks.

You can choose not to provide certain information, but this may limit your ability to use specific Services.

​

1.2 Content You Post

If you post comments, reviews, or other content publicly on our Sites or social channels, please remember this information becomes public. Exercise discretion when posting Personal Information.

​

1.3 Payment Information

If you make a purchase or booking, we collect payment details such as name, billing/shipping address, and credit/debit card information. Payments are securely processed through our third-party payment providers.

​

1.4 Automatically Collected Information

When you use our Services, we automatically collect:

  • Device and browser information (IP address, operating system, browser type);

  • Location information (based on IP or GPS, if enabled);

  • Usage data (pages viewed, links clicked, time spent, referring URLs, and error logs);

  • Analytics information from cookies and similar technologies.

  • ​

1.5 Information from Third Parties

We may receive information from partners, advertisers, or analytics providers, and combine it with information you provide to us.

​

1.6 Aggregate and De-identified Data

We may aggregate or de-identify data for research, analytics, or business purposes. Such information cannot identify you and is not subject to this Policy.

​

2. How We Use Your Information

 

We use the information we collect to:

  • Provide, operate, and improve our Sites and Services;

  • Process transactions and fulfill purchases or bookings;

  • Communicate with you regarding your account or Services;

  • Customize user experiences and deliver relevant content and advertising;

  • Send newsletters, promotions, and updates (with your consent);

  • Conduct analytics, market research, and service improvements;

  • Comply with legal obligations and protect against fraud or misuse.

We will not use or disclose your information in ways inconsistent with this Privacy Policy without your consent.

​

3. How We Share Information

 

We may share information with:

  • Service providers (e.g., payment processors, analytics, IT support);

  • Business partners or affiliates (to deliver co-branded or joint services);

  • Advertisers and marketing partners (for audience insights and promotions);

  • Regulatory authorities or law enforcement (where required by law);

  • In the event of a merger, acquisition, or sale of assets.

We may also share aggregated or de-identified information for research or business purposes.

​

4. Cookies, Analytics, and Tailored Advertising

 

4.1 Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Understand how you use our Sites;

  • Personalize your experience;

  • Provide analytics and performance insights;

  • Serve relevant advertising.

You can manage or disable cookies in your browser settings. Note that essential cookies are required for the Sites to function properly.

​

4.2 Analytics and Advertising

We use tools such as Google Analytics, Meta (Facebook/Instagram) Pixel, and TikTok Analytics to understand traffic and user behavior.
We and our partners may use information collected to provide interest-based ads.
You can opt out of interest-based advertising by visiting:

​

5. Access and Updating Your Information

 

You may review or update certain information by logging into your account or by contacting us at renegademgmt@hotmail.com.
You may also unsubscribe from marketing communications by following the “unsubscribe” link in our emails.

​

6. How We Protect Information

 

We use administrative, technical, and physical safeguards to protect Personal Information from unauthorized access, disclosure, or misuse.
However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute protection.

​

7. Retention of Information

 

We retain Personal Information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

​

8. International Users

​

If you access our Services from outside Canada, please note that your information may be transferred to and processed in Canada or other countries that may not provide the same level of data protection.
By using our Services, you consent to this transfer.

​

9. Children’s Privacy

​

Our Services are intended for adults 18 years or older.
We do not knowingly collect information from minors. If we learn that a child has provided us with Personal Information, we will delete it immediately.
If you believe a minor has provided us data, please contact us at renegademgmt@hotmail.com.

​

10. Your Privacy Rights (Canada & International)

​

10.1 Canadian Users (PIPEDA)

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), Canadian users have the right to:

  • Access and correct personal information;

  • Withdraw consent for certain uses;

  • File a complaint with the Office of the Privacy Commissioner of Canada if dissatisfied with our handling of information.

​

10.2 EU / UK / International Users (GDPR / Global)

If you are located in the European Union, United Kingdom, or other jurisdictions with similar privacy laws, you may have rights to:

  • Access, rectify, or delete your data;

  • Restrict or object to processing;

  • Request data portability;

  • Withdraw consent at any time;

  • Lodge a complaint with your local Data Protection Authority.

To exercise any rights, contact us at renegademgmt@hotmail.com.

​

11. Do Not Track

​

Our Sites currently do not respond to browser “Do Not Track” signals. You may manage cookie preferences directly as outlined in Section 4.

​

12. Changes to This Privacy Policy

​

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The “Effective Date” above indicates when the Policy was last revised. Continued use of the Services after any updates constitutes acceptance of the revised Policy.

​

13. Contact Us

​

If you have any questions, comments, or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

Email: renegademgmt@hotmail.com

bottom of page